Empowering SMEs through Consumer Law compliance: from awareness to action

Join us for an international online conference that brings together European institutions, business representatives, SME support organisations, and trainers to explore how empowering SMEs with consumer law knowledge drives both compliance and competitiveness.

Hosted by Eurochambres, in collaboration with DG JUST, BEUC, and SMEunited, the event will highlight:

Key outcomes and impact of the Consumer Law Ready programme
The European Commission’s vision for the Consumer Agenda 2025–2030
Insights from SME workshops, training activities, and new learning tools
Future directions, including the next EU-wide online conference in 2026
The conference will feature expert discussion, practical reflections, and an interactive Q&A with participants.

AGENDA

PART 1: Welcoming and results gained
14:00 - 14:10 | Welcoming remarks

Ben Butters, Eurochambres
Isabelle Pérignon, Director, Directorate-General for Justice and Consumers, European Commission
14:10 - 14:20 | Consumer Law Ready: impact and results so far

Liga Siceva, Senior Project Officer, Eurochambres
PART 2: Consumer Law Agenda 2025 – 2030
14:20 – 14:45 | EU vision for a Consumer Agenda 2025 – 2030

Mārtiņš Priedītis, Deputy Head of Unit, Directorate-General for Justice and Consumers, European Commission
Upcoming changes, simplification and upcoming open consultations
14:45 - 15:00 | Discussion between experts and Q&A session:

Mārtiņš Priedītis, Deputy Head of Unit, Directorate-General for Justice and Consumers, European Commission
Frederico Martins, Senior Policy Advisor for Single Market, Eurochambres
Sophia Zakari, Director Enterprise Policy & Legal Affairs, SMEunited
Patrycja Gautier, Head of Consumer Rights, BEUC
15:00 - 15:15 | Online coffee break 15 minutes

PART 3: Future vision of Consumer Law Ready 2025 - 2030

15:15 – 15:50 | Introduction insights: results so far and future perspective:

EU workshops, training topics & needs by Patrycja Gautier, Head of Consumer Rights, BEUC
New training materials – new module and fiche by Sophia Zakari, SMEunited
Online Conference 2026 by Liga Siceva, Eurochambres
Discussion and Q & A:
National Lead trainer
Local lead trainer
SME
15:50 - 16:00 | Closing remarks

Liga Siceva, Senior Project Officer, Eurochambres
16:00 | End of the online conference