Why participate

Discover the perks

Become a part of Consumer Law Ready

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Get a certificate in Consumer Law, accredited by the European Commission.


Gain important knowledge of Consumer Law, helping you to make your own business more compliant and consumer friendly.

Become part of a wider SME community using our forum to engage with other Business people in Europe. 

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Get support and advice related to your business consumer queries while training or consult our FAQs.

Online Resources

Work with your schedule - take a course online or attend a local training session in your area


Learn how to appropriately deal with customer complaints and refunds

Start Learning

How it Works

The 3 steps to becoming Consumer Law Ready

Attend a local course hosted close to you

You can join a local course in your area to learn everything about consumer law from a professional trainer. Register as soon as the process is open to secure your spot. 

Learn about Consumer Law from our Online resources

Through reading material, videos, quizzes and e-tests, you will obtain the knowledge required to ensure that your SME is Consumer Law Ready. We have 5 learning modules that cover important topics on consumer rights!

Obtain your certificate

Test your consumer law knowledge and take our quizzes or e-test's so that you can earn your certificate in consumer law, accredited by the European Commission.