Why participate

Discover the perks

Become a part of Consumer Law Ready

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Get a certificate in Consumer Law, accredited by the European Commission.

Compliance

Gain important knowledge of Consumer Law, helping you to make your own business more compliant and consumer friendly.

Become part of a wider SME community using our forum to engage with other Business people in Europe. 

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Get support and advice related to your business consumer queries while training or consult our FAQs.

Online Resources

Work with your schedule - take a course online or attend a local training session in your area

Compliants

Learn how to appropriately deal with customer complaints and refunds

Start Learning

How it Works

The 3 steps to becoming Consumer Law Ready

Attend a local course hosted close to you

You can join a local course in your area to learn everything about consumer law from a professional trainer. Register as soon as the process is open to secure your spot. 

Learn about Consumer Law from our Online resources

Through reading material, videos, quizzes and e-tests, you will obtain the knowledge required to ensure that your SME is Consumer Law Ready. We have 5 learning modules that cover important topics on consumer rights!

Obtain your certificate

Test your consumer law knowledge and take our quizzes or e-tests so that you can earn your certificate in consumer law.