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Praha

Vše podstatné o prodeji v e-shopech

Thu 16. May 2019, 9:30 am - 3:00 pm
Praha
Černomořská 419/10
10100
hosted by
dTest, o.p.s.
dTest, o.p.s.
Víte, co vše musíte splnit při prodeji na internetu, jak nakládat s osobními údaji zákazníků, kdy může a naopak nemůže zákazník vrátit zboží do 14 dnů či jak vyřizovat reklamace uplatněné poštou? Naše školení vás seznámí se vším důležitým a zaměří se na praktické řešení častých p
Additional comments
Cena kurzu zahrnuje drobné občerstvení, nápoje a materiály.
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Barnsley

Consumer Law Ready Training for sme's

Thu 6. Dec 2018, 10:00 am - 12:30 pm
Perrys Vauxhall
Barugh Green
S75 1LR
hosted by
South Yorkshire Trading Standards Services
South Yorkshire Trading Standards Services
Basic Consumer Law For Perrys Barnsley New
Additional comments
All information provided by trainer
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Barnsley South Yorkshire

Consumer Law Ready

Tue 23. Oct 2018, 9:30 am - 1:30 pm
Tankersley Manor Hotel
Church Lane
S75 3DQ
hosted by
South Yorkshire Trading Standards Services
South Yorkshire Trading Standards Services
The Course will be at
Tankersley Manor Hotel
Barnsley
we will cover
Module 3 Consumer Rights Act
Module 4 Unfair commercial practices and unfair contract terms
focusing on the Motor Trade sme's
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Leeds

Consumer Rights Act for Businesses

Wed 19. Sep 2018, 9:30 am - 12:30 pm
West Yorkshire Joint Services
Nepshaw Lane South, Morley
LS27 7JQ
hosted by
West Yorkshire Trading Standards
West Yorkshire Trading Standards
This training session has been designed to suit the needs of SME's who sell goods or provides services to the public, both on the high street and online.

Course outline:
•The Consumer Rights Act 2015 - covering consumer rights and trader obligations;
•The requirements under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
•Alternative Dispute Resolution (ADR).

By the end of the session delegates will have a thorough understanding of customers’ rights to help them stay within the law when dealing with a complaint.


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Newmarket, Suffolk

taster for EETSA Citizens Advice and Information group

Thu 12. Jul 2018, 10:30 am - 11:30 am
NFU Newmarket
Agriculture House, Willie Snaith Road,
CB8 7SN
hosted by
Hertfordshire county council
Hertfordshire county council
A taster of the Consumer law ready package covering consumer rights and ADR
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Barnsley

Module 3 Consumer Rights Act

Wed 16. May 2018, 10:00 am - 1:00 pm
Burrows Barnsley
Barugh Green
S75 2RS
hosted by
South Yorkshire Trading Standards Services
South Yorkshire Trading Standards Services
Direct Focus on Car Trade